These terms of business set out the basis on which Britton Insurance will provide business services to you as a client of the Firm. Please read through these and if you have any queries or need further clarification we will be happy to oblige.

Pat Britton & Co Ltd is an independent intermediary, with offices based in ‘Crennan House’, Tirconaill Street, Donegal Town, tel. 074 9721304 – a Multi Agency Intermediary which is in a position to place your business with leading insurers (and other financial institutions – where relevant). This firm does not have any “tied” relationships with any institution that would compromise our ability to offer you independent advice and choice. This firm is also a member of the Irish Brokers Association (IBA).

Pat Britton & Co Ltd is a Multi Agency Intermediary regulated by the Financial Regulator pursuant to the Investment Intermediaries Act, 1995 and the Insurance Act 2000 to provide insurance and investment services.

Investor Compensation Company Ltd (ICCL)
This firm is a member of the investor compensation scheme established under the Investor Compensation Act, 1998. This legislation provides for the establishment of a compensation scheme and to the payment, in certain circumstances, of compensation to clients of firms covered by the Act. However, you should be aware that a right to compensation will only arise where money or investment instruments held by this firm on your behalf cannot be returned either for the time being or in the foreseeable future and where the client falls within the definition of eligible investor as contained in that Act. In the event that a right to compensation is established, the amount payable is the lesser of 90 per cent of your loss which is recognised as being eligible for compensation of €20,000. In addition to the Compensation available under the “Investor Compensation Act, 1998”, Pat Britton & Co Ltd is bonded through its membership of the IBA for €130,000 with an inner limit of €65,000 per client.

Remuneration Policy
Pat Britton & Co Ltd is remunerated by both commission and fees – is remunerated by commission on non-life insurance and charge a modest arrangement fee.

Handling Clients Money
Pat Britton & Co Ltd will accept payments in cash and by cheque in respect of all classes of insurance in the circumstances permitted under Section 25G of the Investment Intermediaries Act, 1995.

Receipts
Pat Britton & Co Ltd shall issue a receipt for each non-negotiable or negotiable instrument or payment received. This is required pursuant to Section 30 of the “Investment Intermediaries Act, 1995”. These are issued with your protection in mind and should be stored safely.

Complaints
Any complaints regarding the service you have received from any member of staff should be addressed in writing to Mr Pat Britton, Managing Director. Should you not be satisfied with the outcome you can then contact the Financial Services Ombudsman Bureau, 32 Upper Merrion Street, Dublin 2.

Licensed and Approved Insurers
Britton Insurance will only transact and recommend Insurers who are licensed by the Department of Trade Enterprise and Employment or EU Insurers who are also approved under the EU directives on the freedom of services and which must comply with the solvency and security legislation on their local member state.

Commitment to Clients Best Interests
Brittons Insurance hold letters of appointment from all the leading Product Producers who provide cover in Ireland and at Lloyds. It is the policy and practice of Brittons Insurance to recommend the various covers to clients irrespective of cost or the Product Producer, based on the various covers, services, stability and consistency of the market involved.

Brittons Insurance will be happy to provide advice on any insurance contracts and policy wording provided to us as part of our quotation and insurance review. This work will be undertaken at an agreed fee.